Data protection

The responsible body for data processing is:

360DRUCK eK

Owner: Antonio Avigliano

Stiftsstraße 267

50171 Kerpen

Germany

Telephone: 49 (0) 176 21605087

Email: ciao@360druck.de

The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Access data and hosting

You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically saves a so-called server log file, which contains information such as the name of the requested file, your IP address, internet browser, operating system, date and time of access, amount of data transferred, and the requesting provider (access data), and documents the access.

This data is collected automatically as soon as you access our website. Some of the data is collected to ensure the website functions correctly. Other data may be used to analyze your user behavior.

This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our services. This serves our legitimate interests, which, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR, override any conflicting interests, in ensuring the correct presentation of our services.

Hosting services provided by a third-party provider

As part of processing on our behalf, a third-party provider hosts and displays our website. All data collected through the use of this website or via forms provided in the online shop, as described below, is processed on their servers. Processing on other servers only takes place within the scope described here.

This service provider is located within a country of the European Union or the European Economic Area.

Data collection and use for contract processing, contacting you and when opening a customer account

We collect personal data when you voluntarily provide it to us as part of your order or when contacting us (e.g., via contact form or email). Required fields are marked as such because we absolutely need this data to process your order or your inquiry, and you cannot submit your order or contact request without providing it. The specific data collected is evident from the respective input forms. We use the data you provide in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR for contract processing and handling your inquiries.

If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening the customer account.

After complete fulfillment of the contract or deletion of your customer account, your data will be restricted from further processing and deleted after the statutory retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this statement. You can delete your customer account at any time, either by sending a message to the contact address provided below or by using the corresponding function in your customer account.

Analytics tools and third-party tools

When you visit our website, your browsing behavior may be statistically analyzed. This is done primarily using cookies and so-called analytics programs. The analysis of your browsing behavior is generally anonymous; your browsing behavior cannot be traced back to you personally. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy. You can object to this analysis. We will inform you about the options for objecting in this privacy policy.

Data sharing

For the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we will forward your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we will forward the payment data collected for this purpose to the bank commissioned with processing the payment and, if applicable, to payment service providers commissioned by us, or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection policy of the respective payment service provider applies in this respect.

We also use an external enterprise resource planning (ERP) system for order and contract processing. The data transfer and processing that takes place in this context is based on a data processing agreement.

Data transfer to shipping service providers

If you have given us your express consent during or after your order, we will, on the basis of this consent and in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, pass on your email address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.

You can withdraw your consent at any time by contacting us using the contact details provided or directly with the shipping provider. After withdrawal, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this statement.

SSL or TLS encryption

This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the lock symbol in your browser's address bar.

When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

Our website uses cookies. Cookies do not harm your computer and do not contain viruses. They help make our website more user-friendly, effective, and secure. We use cookies on various pages to make your visit more enjoyable, enable certain features, display relevant products, and conduct market research. This is done in accordance with our legitimate interest in optimizing the presentation of our website, which outweighs your interests in accordance with Article 6(1)(f) of the GDPR.

Cookies are small text files that are placed on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit ends. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, to accept cookies in certain cases or to generally reject them, and to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.

Cookies that are necessary for carrying out electronic communication or for providing certain functions you have requested (e.g., the shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically flawless and optimized provision of its services. Any other cookies (e.g., cookies for analyzing your browsing behavior) are addressed separately in this privacy policy.

Our website uses the Termly consent management tool.

Termly Inc., 815 E Street, Suite 12709, San Diego, CA 92112, USA.

With the help of this tool, we obtain the consent of our users for the use of cookies and similar technologies and document this in compliance with data protection regulations.

When you visit our website, a connection is established to Termly's servers to obtain and store your consent and other declarations regarding cookies. The following data, among other things, is processed:

Your IP address,

Information about your browser,

Information about your device,

Time of your visit,

the consent settings that have been made.

Data processing is carried out in accordance with Art. 6 para. 1 lit. c GDPR in order to comply with our legal obligations under Art. 7 para. 1 GDPR regarding the verifiability of consents.

Data is transferred to the USA based on standard contractual clauses of the European Commission. Further information can be found in Termly's privacy policy:

https://termly.io/privacy-policy/

Contact form

If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provided, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not share this data without your consent.

The processing of the data entered into the contact form is therefore based solely on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. An informal notification by email to us is sufficient. The lawfulness of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – in particular, retention periods – remain unaffected.

Email advertising with newsletter registration

When you subscribe to our newsletter, we use the data required for this purpose or data you have separately provided to send you our email newsletter regularly based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time, either by sending a message to the contact address provided below or by using the unsubscribe link in the newsletter. After unsubscribing, we will delete your email address from the mailing list unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law, as described in this privacy policy.

Inquiries via email, phone, WhatsApp or contact form

When you contact us by email, phone, WhatsApp, or contact form, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on your consent (Article 6(1)(a) GDPR) and/or on our legitimate interests (Article 6(1)(f) GDPR), as we have a legitimate interest in the efficient processing of inquiries addressed to us.

The data you send us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular, statutory retention periods – remain unaffected.

Newsletter (Brevo)

When you subscribe to our newsletter, we use the Brevo service (formerly Sendinblue), operated by Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.

Registration for our newsletter uses a double opt-in process. This means that after registering, you will receive an email in which you must confirm your subscription. Only then will your email address be added to our mailing list.

The following data is processed for sending the newsletter:

E-mail address

First and last name (if provided)

IP address as well as date and time of registration and confirmation

The processing is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR.

Brevo may contain analytics, such as whether newsletters are opened or links are clicked. These analytics are used solely for statistical analysis and to optimize our content.

Further information on data protection at Brevo can be found at:

https://www.brevo.com/de/legal/privacypolicy/

You can unsubscribe from the newsletter at any time via the unsubscribe link in every email.

Liability for links

Our website contains links to external websites of third parties, over whose content we have no influence.

Therefore, we cannot assume any responsibility for this external content.

The respective provider or operator of the linked pages is always responsible for their content.

The linked pages were checked for possible legal violations at the time the links were created.

No illegal content was apparent at the time the link was created.

However, continuous monitoring of the content of linked pages is unreasonable without concrete evidence of a legal violation.

Upon notification of legal infringements, we will remove such links immediately.

Social Media

We use social plugins from Facebook and Instagram, implemented using the Shariff solution. Our website uses social buttons from social networks.

This serves to protect our overriding legitimate interests in the optimal marketing of our services, as defined in Article 6(1)(f) of the GDPR. To enhance the protection of your data when you visit our website, these buttons are not fully integrated as plugins, but rather embedded using an HTML link. This ensures that when you access a page on our website containing such buttons, no connection is established with the servers of the respective social network provider.

Clicking on one of the buttons will open a new browser window and take you to the page of the respective service provider, where you can (if necessary, after entering your login details) click the Like or Share button, for example.

For information on the purpose and scope of data collection, further processing and use of data by the providers on their websites, as well as contact options and your related rights and settings for protecting your privacy, please refer to the providers' privacy policies:

https://www.facebook.com/policy.php

https://help.instagram.com/155833707900388

Our online presence on Facebook, Instagram, TikTok

Our presence on social networks and platforms serves to improve and actively communicate with our customers and potential customers. We use these platforms to provide information about our products and current special offers.

When you visit our online presence on social media, your data may be automatically collected and stored for market research and advertising purposes. Pseudonymous user profiles are created from this data. These profiles can be used, for example, to display advertisements both on and off the platforms that are likely to match your interests. Cookies are generally used on your device for this purpose. These cookies store information about user behavior and interests. This processing is based on our legitimate interests, which, according to Art. 6 Para. 1 lit. f GDPR, override your interests, in optimizing the presentation of our offerings and communicating effectively with customers and prospective customers. If you are asked by the respective social media platform operators for your consent to data processing, for example, via a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. a GDPR.

Insofar as personal data is transferred to third countries (in particular the USA) when using the aforementioned social media platforms, this is done – provided that an adequacy decision by the European Commission exists for the respective third country – on the basis of Article 45 GDPR. If no adequacy decision exists, the transfer takes place on the basis of suitable safeguards pursuant to Article 46 GDPR (in particular standard contractual clauses of the EU Commission) and, where applicable, supplementary safeguards. Information on any certifications under the EU-US Data Privacy Framework (DPF) can be found at https://www.dataprivacyframework.gov/.

For detailed information on how the providers process and use your data on their websites, as well as contact options and your rights and settings for protecting your privacy, in particular your right to object (opt-out), please refer to the providers' privacy policies linked below. Should you still require assistance, please feel free to contact us.

Data processing is based on an agreement between joint controllers pursuant to Art. 26 GDPR, which you can view here.

Further information on data processing in connection with visiting a Facebook, Instagram, or TikTok fan page (information on Insights data) can be found here.

Instagram: https://help.instagram.com/519522125107875

https://www.tiktok.com/legal/page/eea/privacy-policy/de

Facebook: https://www.facebook.com/about/privacy/

Opt-out option:

Facebook: https://www.facebook.com/settings?tab=ads

Instagram: https://help.instagram.com/519522125107875

https://www.tiktok.com/legal/page/eea/privacy-policy/de

Online marketing

Google reCAPTCHA

To protect our web forms from misuse and spam, we use the Google reCAPTCHA service in some forms on this website. Google reCAPTCHA is a service provided by Google Ireland Limited, a company incorporated and operating under Irish law, located at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). By verifying manual input, this service prevents automated software (bots) from carrying out abusive activities on the website. This serves our legitimate interests, which, in accordance with Article 6(1)(f) GDPR, override any conflicting interests, in protecting our website from misuse and ensuring the smooth operation of our online presence.

Google reCAPTCHA uses methods, such as cookies, to analyze your website usage. These methods are implemented through a code embedded in the website, a so-called JavaScript. The automatically collected information about your use of this website, including your IP address, is generally transmitted to and stored on a Google server in the USA. Google reCAPTCHA also evaluates other cookies stored in your browser by Google services.

No personal data is read or stored from the input fields of the respective form.

Google Analytics

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses cookies to analyze how users use our website. The information generated by the cookie about your use of this website is generally transmitted to and stored on Google servers.

The use of Google Analytics is based solely on your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time via the cookie settings.

We have activated IP anonymization. This means that your IP address is shortened by Google within the European Union or the European Economic Area before being transmitted.

Insofar as data is transferred to the USA, this is done on the basis of the EU-US Data Privacy Framework or standard contractual clauses pursuant to Art. 46 GDPR.

Further information:

https://policies.google.com/privacy

To the extent that information is transferred to and stored on Google servers in the USA, the data transfer – insofar as an adequacy decision pursuant to Article 45 GDPR applies to the recipient (e.g., in the case of a possible certification under the EU-US Data Privacy Framework (DPF)) – is based on this adequacy decision. If no adequacy decision applies, the transfer is based on appropriate safeguards (in particular, standard contractual clauses pursuant to Article 46 GDPR) and, where applicable, supplementary safeguards. Further information can be found in Google's privacy policy (https://policies.google.com/privacy) and regarding the framework for data transfers at https://policies.google.com/privacy/frameworks.

You can prevent Google from collecting and processing data generated by JavaScript or cookies relating to your use of the website (including your IP address) by disabling JavaScript or cookies in your browser settings. Please note that this may limit the functionality of our website for your use.

Further information about Google's privacy policy can be found here.

https://policies.google.com/privacy

Google Fonts

This website uses the script code "Google Fonts". Google Fonts is a service provided by Google Ireland Limited, a company incorporated and operating under Irish law, located at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves our legitimate interest in a uniform presentation of the content on our website, which outweighs any potential impact on your privacy, pursuant to Art. 6 para. 1 lit. f) GDPR. In this context, a connection is established between your browser and Google's servers. This allows Google to know that our website was accessed via your IP address.

Using Elfsight widgets

Our website uses widgets from Elfsight LLC (3435 Ocean Park Blvd, Santa Monica, CA 90405, USA). These widgets allow us to provide interactive content such as social media feeds, reviews, or contests.

When loading an Elfsight widget, Elfsight may collect personal data, including:

IP address

Browser information

Usage behavior on our website

Data processing is carried out in accordance with Elfsight's privacy policy (available at: https://elfsight.com/privacy-policy/).

The processing is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in making our website functional and user-friendly. If you do not want data to be transferred to Elfsight, you can use appropriate browser settings or an ad blocker.

Using the Elfsight Chat Widget

On our website, we use a chat widget from the service provider Elfsight, LLC (Elfsight Inc., 300 Front Street W, Toronto, ON M5V 0E9, Canada). This widget allows users to contact us directly and ask questions about our products.

When using the chatbot, technically necessary data such as:

IP address

Timestamp of access

browser and operating system used

We also process all content voluntarily entered by the user (e.g., name, email address, specific product inquiries, or other personal information). After the conversation ends, the chat history is automatically transmitted to us and may be stored for follow-up processing of the inquiry.

The processing takes place as follows:

for the implementation of pre-contractual measures pursuant to Art. 6 para. 1 lit. b GDPR (if the request relates to our products or services),

or on the basis of our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in effective customer communication.

Elfsight may process data on servers outside the EU (e.g., in the USA or Canada). A data processing agreement pursuant to Article 28 GDPR has been concluded. Further information can be found in Elfsight's privacy policy.

https://elfsight.com/privacy-policy/

Referral/Recommendation Program (Gratisfaction)

We use the "Gratisfaction" tool to run our referral program. The provider is AppsMav (https://appsmav.com).

When you participate in our referral program, personal data such as name, email address and any other information you voluntarily provide will be processed to enable participation in the program and to track referrals.

The processing is based on Art. 6 para. 1 lit. b GDPR (performance of pre-contractual measures or contract fulfillment) and Art. 6 para. 1 lit. f GDPR (legitimate interest in the implementation of customer referral programs).

The processing takes place within the framework of commissioned data processing in accordance with Art. 28 GDPR.

Further information on data processing by the provider can be found at:

https://appsmav.com/privacy.php

The data will only be stored for as long as is necessary for the implementation of the referral program or as required by statutory retention periods.

You have the right to information, correction or deletion of your data at any time, as well as the right to restriction of processing and data portability within the framework of the legal requirements.

Adobe Typekit

This website uses the script code "Adobe Typekit" from Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (hereinafter: Adobe). This serves our legitimate interest in a uniform presentation of the content on our website, which outweighs any conflicting interests, pursuant to Art. 6 para. 1 lit. f) GDPR. In this context, a connection is established between your browser and Adobe's servers. This allows Adobe to know that our website was accessed via your IP address.

To the extent that information is transferred to and stored on Adobe servers in the USA, the data transfer – insofar as an adequacy decision pursuant to Article 45 GDPR applies to the recipient (e.g., in the case of a possible certification under the EU-US Data Privacy Framework (DPF)) – is based on this adequacy decision. If no adequacy decision applies, the transfer is based on appropriate safeguards, in particular standard contractual clauses of the EU Commission (Article 46 GDPR), possibly supplemented by additional safeguards. Further information on data processing within the context of Adobe Typekit can be found in Adobe's privacy policy.

Further information about data processing within the context of Adobe Typekit can be found in Adobe's privacy policy.

What rights do you have regarding your data?

You have the right to obtain information free of charge at any time regarding the origin, recipients, and purpose of your stored personal data in accordance with Article 15 of the GDPR. You also have the right to request the rectification or completion of this data in accordance with Article 16 of the GDPR. Likewise, you have the right, in accordance with Article 17 of the GDPR, to request the restriction of processing or erasure of your personal data stored by us, unless further processing is necessary for exercising the right of freedom of expression and information; for compliance with a legal obligation; for reasons of public interest; or

necessary for the establishment, exercise or defense of legal claims;

For this and other questions regarding data protection, you can contact us at any time at the address provided here. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Details can be found in the privacy policy under "Right to Restriction of Processing".

Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. An informal notification by email to us is sufficient. The legality of data processing carried out before the revocation remains unaffected by the revocation.

Right to object to data processing in special cases and to direct marketing (Art. 21 GDPR)

If data processing is based on Article 6(1)(e) or (f) GDPR, you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you, including profiling based on those provisions. The respective legal basis for processing is set out in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims (objection pursuant to Article 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be processed for direct marketing purposes (objection pursuant to Article 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority pursuant to Article 77 GDPR

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to data portability pursuant to Article 20 GDPR

You have the right to receive the data that we process automatically based on your consent or in fulfillment of a contract, either for yourself or for a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data.

If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. For the duration of the verification process, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure, in accordance with Article 18 of the GDPR.

If we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims, you have the right to request restriction of processing of your personal data instead of erasure. If you have objected to processing pursuant to Article 21(1) GDPR, a balancing of interests between your interests and ours must be carried out. Until it is determined whose interests prevail, you have the right to request restriction of processing of your personal data. If you have restricted the processing of your personal data, such data may – apart from being stored – only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

Terms and conditions for the Spinning Wheel competition

1. Organizer

The competition is organized by 360Druck.

2. Eligibility

All persons aged 18 and over residing in the EU are eligible to participate. Employees of the organizer and their relatives are excluded from participation.

3. Participation in the prize draw

Participation is achieved by spinning the digital wheel of fortune on the website www.360druck.de.

No payment or purchase is required to participate.

Each participant may enter the competition once per day.

4. Prizes & Redemption

The possible prizes are displayed on the wheel of fortune.

Winnings are non-transferable and cannot be redeemed for cash.

Discount codes can only be redeemed once and are valid until the specified date.

If a prize in kind is unavailable, the organizer reserves the right to provide an equivalent substitute.

5. Data protection

By participating, the participant agrees that their provided data will be processed for the purpose of administering the competition.

Further information can be found in the privacy policy at www.360druck.de/datenschutz.

6. Exclusion from participation

The organizer reserves the right to exclude participants from the competition in case of manipulation or violation of these terms and conditions.

7. Disclaimer

The organizer is not liable for technical problems that prevent participation.

Legal recourse is excluded.

8. Changes & Termination

The organizer reserves the right to change or terminate the competition at any time without giving reasons if this is necessary for legal or technical reasons.

9. Applicable Law

The law of the Federal Republic of Germany applies.

10. Contact

If you have any questions about the competition, you can contact us at ciao@360druck.de.

Data protection

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